Ticketing

To-do systems and ticket managers.

Features currently being evaluated

FeatureDescription
Easy prioritization Drag and drop or other method for easy task prioritization.
E-Mail New ticket assignments sent to assignees.
Task editing/re-assignment Allow task owner or admin to modify ticket assignment details.
SVN Integration
Multi-user Uses Django's User object for ticket assignments.
Searchable Search all tickets user has permission to access.
All-tasks view Let user see all tickets assigned to her regardless of the list they're in.
Bazaar Integration
Incoming email Email can be sent TO the app to create a new ticket.
File attachments Let files be attached to tickets
Audit history Track changes to items for audit & accountability reasons
Custom Ticket Fields
Project Versioning
Project Milestones
Multi-group Uses Django's Group object to arrange tickets according to team.
Git Integration
Mercurial Integration
Package django-helpdesk django-knowledge django-todo ITSY
Description A Django application to manage
tickets for an internal
helpdesk. Formerly known as
Jutda Helpdesk.
Add a help desk or knowledge
base to your Django project
with only a few lines of
boilerplate code.
A multi-user, multi-group
todo/ticketing system for
Django sites
ITSY: Issue Tracking System
www.itsyproject.com
CategoryAppAppAppProject
# Using This2021
Python 3?
Development Status Unknown Alpha n/a n/a
Last updated March 4, 2014, 5:03 p.m. Sept. 20, 2013, 1:22 p.m. March 8, 2014, 3 a.m. April 9, 2014, 2:09 p.m.
Version0.1.110.2.0n/an/a
RepoGithubGithubGithubGithub
Commits
Repo Watchers35630615818
Repo Forks10137504
Participantsrossp
kotowicz
kratorius
yekibud
Lacrymology
maccesch
ochagnon
brente
satyans24
borgstrom
more...
bryanhelmig
techdragon
gaker
kjona
griphiam
twoolie
artscoop
tzangms
shacker
calebr
tomscytale
somesmart
orges
ekinertac
Documentation N/A N/A
Package django-helpdesk django-knowledge django-todo ITSY
Easy prioritization
E-Mail
Task editing/re-assignment
SVN Integration
Multi-user
Searchable
All-tasks view
Bazaar Integration
Incoming email
File attachments
Audit history
Custom Ticket Fields
Project Versioning
Project Milestones
Multi-group
Git Integration
Mercurial Integration
Package django-helpdesk django-knowledge django-todo ITSY
Search WeightPackageDescriptionLast PyPI release:Repo ForksWatchers
{{item.weight / max_weight * 100 | number:0}}%{{item.title}}Grid: {{item.description}} {{item.last_released | date: 'mediumDate'}} N/A {{item.repo_forks}} N/A {{item.repo_watchers}} N/A