Ticketing

To-do systems and ticket managers.

Features currently being evaluated

FeatureDescription
Easy prioritization Drag and drop or other method for easy task prioritization.
E-Mail New ticket assignments sent to assignees.
Task editing/re-assignment Allow task owner or admin to modify ticket assignment details.
SVN Integration
Searchable Search all tickets user has permission to access.
All-tasks view Let user see all tickets assigned to her regardless of the list they're in.
Bazaar Integration
Incoming email Email can be sent TO the app to create a new ticket.
File attachments Let files be attached to tickets
Audit history Track changes to items for audit & accountability reasons
Custom Ticket Fields
Project Versioning
Multi-group Uses Django's Group object to arrange tickets according to team.
Project Milestones
Reports saved search
Git Integration
Mercurial Integration
customer view configure the fields viewable by your customers
Kanban board view tickets on a kanban board e.g. with columns: todo, doing, done
Multi-user Uses Django's User object for ticket assignments.
Package django-helpdesk django-knowledge django-todo ITSY Mr.Wolfe yats doner
Description A Django application to manage
tickets for an internal
helpdesk. Formerly known as
Jutda Helpdesk.
Add a help desk or knowledge
base to your Django project
with only a few lines of
boilerplate code.
A multi-user, multi-group
todo/ticketing system for
Django sites
Issue Tracking System
www.itsyproject.com
Mr. Wolfe is a Django app for
managing support issues.
yet another ticketing system Ticket Management System for
Getting Things Doneā„¢ (TMS4GTD)
CategoryAppAppAppProjectAppAppProject
# Using This4021101
Python 3?
Development Status Unknown Alpha n/a n/a Beta n/a n/a
Last updated Feb. 22, 2015, 10:24 p.m. Sept. 20, 2013, 1:22 p.m. Dec. 11, 2014, 5:58 p.m. Nov. 9, 2014, 1:27 p.m. Feb. 17, 2015, 4:34 a.m. Dec. 8, 2014, 11:38 a.m. Oct. 28, 2014, 5:42 p.m.
Version0.1.160.2.0n/an/a1.2.0n/an/a
RepoGithubGithubGithubGithubGithubGithubGithub
Commits
Repo Watchers440340182502076
Repo Forks163496113n/a4n/a
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Package django-helpdesk django-knowledge django-todo ITSY Mr.Wolfe yats doner
Easy prioritization
E-Mail
Task editing/re-assignment
SVN Integration
Searchable
All-tasks view
Bazaar Integration
Incoming email
File attachments
Audit history
Custom Ticket Fields
Project Versioningcustom field
Multi-groupcustom field
Project Milestonescustom field
Reports
Git Integration  (Github)
Mercurial Integration
customer view
Kanban board
Multi-user
Package django-helpdesk django-knowledge django-todo ITSY Mr.Wolfe yats doner
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