home / grids / Ticketing
To-do systems and ticket managers.
Features currently being evaluated
| Feature | Description |
|---|---|
| Multi-user | Uses Django's User object for ticket assignments. |
| Multi-group | Uses Django's Group object to arrange tickets according to team. |
| Searchable | Search all tickets user has permission to access. |
| Easy prioritization | Drag and drop or other method for easy task prioritization. |
| New ticket assignments sent to assignees. | |
| Task editing/re-assignment | Allow task owner or admin to modify ticket assignment details. |
| All-tasks view | Let user see all tickets assigned to her regardless of the list they're in. |
| Incoming email | Email can be sent TO the app to create a new ticket. |
| File attachments | Let files be attached to tickets |
| Audit history | Track changes to items for audit & accountability reasons |
| Package | django-helpdesk | django-todo | django-knowledge |
|---|---|---|---|
| Description |
A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. |
A multi-user, multi-group todo/ticketing system for Django sites |
Add a help desk or knowledge base to your Django project with only a few lines of boilerplate code. |
| Category | App | App | App |
| # Using This | 2 | 2 | 0 |
| Downloads | 5293 | n/a | 618 |
| Last updated | March 1, 2012, 2:28 p.m. | Feb. 3, 2012, 10:45 p.m. | March 6, 2012, 1:18 p.m. |
| Version | 0.1.6b | n/a | 0.0.4 |
| Repo | Github | Github | Github |
| Commits | |||
| Repo Watchers | 211 | 93 | 107 |
| Repo Forks | 43 | 14 | 8 |
| Participants | rossp kotowicz kratorius snfctech maccesch bclermont fatbox yekibud issackelly | shacker calebr | WadeFoster bryanhelmig gaker mikeknoop |
| Docs on RTD | Checking... | Checking... | Checking... |
| Package | django-helpdesk | django-todo | django-knowledge |
| Multi-user |  | | |
| Multi-group | | ||
| Searchable | | | |
| Easy prioritization | | | |
| | ||
| Task editing/re-assignment | | | |
| All-tasks view | | | |
| Incoming email | | ||
| File attachments | | ||
| Audit history | | ||
| Package | django-helpdesk | django-todo | django-knowledge |